About LogMeIn
LogMeIn is an internationally acclaimed software provider who's web-based remote access software LogMeIn Rescue was designed and developed specifically for companies like us. This intuitive, easy to use software allows us to quickly access, view and resolve software and PC related issues without pre-installed software.
For us the advantages are many - for our customers the advantages are diverse...
> Assurance that only a fully trained Olympus Specialist will be looking after you
> No additional charges e.g. travelling time & travellling expenses
Regardless of your proximity to our office - we can be in your office, at your desk, at a time to suit both parties.
If you'd like to know more - visit the LogMeIn website to view a short "user" demonstration www.logmein.com
Pricing & Payment Options
Billing Rate is $120.00+gst per hour | minimum charge 10minute ($20.00+)
Cash Sales | Non Account holders
We accept payment by: Visa | Mastercard | Direct Credit Banking
Account Holders
Please provide your account details on request.
New software Installations | Re-Installs | Tweaks & Changes to existing systems
Book your LogMeIn Session Here
Logging your Call
Please note it is a company requirement that all support calls are logged. For this reason, you will be asked to provide the following information:
Your Name | Company Name
Model number & Serial number of the Hardware device (DVR)
Software Version & Licence number
Date of Purchase | Details from whom it was purchased
Some Quick Checks to ensure maximise time efficiency during your "LogMeIn session"
Personal & Home PC Users
PC is turned on with access to the Internet
Save all "Open" documents
If we are installing new software, check to ensure the PC meets the minimum system requirements for the installation i.e. CD Rom Drive, Sound Card, USB Port(s)
Business & Network Users
PC is turned on with access to the Internet
Save all "Open" documents
If we are installing new software, check to ensure the PC meets the minimum system requirements for the installation i.e. CD Rom Drive, Sound Card, USB Port(s)
You have the log-in code for the PC (in case we have to reboot)
You are familiar with your company's structure i.e. location of your local drive and network directory for multi user setup
You have administrator rights for the install OR an appropriate person who does is on hand or easily contactable.
