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SMARTPHONE APP

Portal Notification Messages

Olympus Dictation Delivery Service (ODDS) Smartphone App

Through the 12month license period, portal notifications will be sent to the administrator (the person whose email address was used during setup) requesting renewal confirmation and providing updates. 
An overview of these including examples and the action required are detailed below. 

Guide to License Management & Renewals

  • The Olympus portal sends updates and notifications automatically; they are not sent by us.

  • Renewal Licenses can only be issued within 14 Days of the license expiry date.

  • If you renew/pay for your license early, you are not disadvantaged as the new 12months runs concurrently i.e. will follow on.

  • Licenses can only be issued on receipt of payment

  • Licenses cannot be canceled or refunded, we are unable to return them to the portal.

  • Pricing for a 12month license is $155+gst / $179 

  • A re-activation / Setup Fee of may apply if your license expired and needs to be set up again.

  • Password changes; we strongly recommend that you do not change your password if there are additional users on your Account.  Changing the password affects all Users.

Explanation:
Notification received when you have completed your registration.

Action Required:
None

 


Dear 


Thank you for signing up for the Olympus Dictation Delivery Service (ODDS).

During the 60-day trial period, you can test the full functionality of this service.  If you wish to continue to use this service at the conclusion of the trial period, you will be required to purchase an annual license.

In order to purchase a license, please Login to the Olympus Dictation Portal [www.dictation-portal.com] and click the [Account] button to update your Account information. Select the dealer you wish to purchase from, then enter the desired number of licenses in the "Order Standard License(s)" in the Dashboard. Your request will be transferred to your preferred dealer and you will be notified of the next steps.

Your Account ID  and user information will be stored for 90 days after your trial expires, and can be used to order the license during that time.

Send us your Feedback here: https://feedback-odds-trial.questionpro.eu
Your feedback is very important to help us learn how to improve our
products!

If you received this e-mail in error, please delete this e-mail from your system.
This is an automatically generated e-mail, please do not reply.
Please contact us from the link below.
https://www.dictation-portal.com/ContactUs

Explanation:
Confirmation that your License renewal has been processed.

Action Required: 
None


example message...
Thank you very much for using the Olympus Dictation Delivery Service.

Your Standard has been successfully renewed as below, per your order.
Type of license: Standard
Renewed: 1 licenses
Not renewed: 0 licenses
New expiration date: 19/05/2020

Explanation:
Notification that your License has been issued.

Action Required:
None


Dear 


Thank you for purchasing the license/s for the Olympus Dictation Delivery Service (ODDS).

This email is to confirm that your license order has been fulfilled by [Dictation Distributors].

Please find details for this order below.

  ・Number of Licenses Issued: 1
  ・License Expiration Date: 6/12/2020
  ・PO Number: DBS 2217
Item Number: ODDS License

To start using the ODDS App on your smartphone, please input the following information into the Settings of the App to activate the service.

  ・Account:  **
  ・Password:  Your Dictation Delivery Password.
  ・Email:   The app user's e-mail address

If you received this e-mail in error, please delete this e-mail from your system.
This is an automatically generated e-mail, please do not reply.
Please contact us from the link below.
https://www.dictation-portal.com/ContactUs

Explanation:
Notification received when a manual renewal order is placed and processed.

Action Required:
None

 

Example message...
Your Standard has been successfully renewed as below, per your order.

Type of license: Standard
Renewed: 1 licenses
Not renewed: 0 licenses
New expiration date: 22/05/2020

Explanation:
Asking whether you want to renew your license; the portal requires that you (tick) the renewal box within 30days of the license expiry date. 
You will receive this message 60 Days prior (to expiry) which gives you 30 days to do this.

Action Required:
Login to the Portal https://www.dictation-portal.com/ 
Select your user profile place a tick beside your Names
Select Renew License from the Dashboard (L/H side)

 

Example message…
Thank you very much for using the Olympus Dictation Delivery Service.

The renewal check box to renew the following licenses will be disabled in 30 days for proper renewal processes.
Expiration date: 28/06/2019
The license expiration date: 28/07/2019
Type of license: Standard
Renew checked: 0 licenses
Renew unchecked: 2 licenses
Please login to the Olympus Dictation Portal  https://www.dictation-portal.com/  to check/uncheck the renewal check box before the check box is disabled for the renewal process

Explanation:
Notification that an error has occured with the renewal of your license.

Action Required:
Contact your provider who's details are provided in the email message.


Dear 


Thank you very much for using the Olympus Dictation Delivery Service.

Your Standard has been renewed as below, per your order, however, the licenses are currently disabled.
Renewed: 1 licenses

Please contact Dictation Distributors for further assistance.

If you received this e-mail in error, please delete this e-mail from your system.
This is an automatically generated e-mail, please do not reply.
Please contact us from the link below.
https://www.dictation-portal.com/ContactUs

Explanation:
Notification sent 7 Days prior to the expiry your Free 30 Day Trial License

Action Required:
Contact your Dealer to advise whether you wish to purchase a 12month License (continue using the service).
This must be done prior to the expiry dated to avoid setup fees.


Example message…
Thank you very much for using the Olympus Dictation Delivery Service.

Your Trial will expire in seven days.
If you wish to continue to use the service, please order new licenses from the Olympus Dictation Portal  https://www.dictation-portal.com/

Explanation:
This confirms the status of your renewal.

If you have “ticked” the renewal box the system will automatically be updated and notify your Dealer that you wish to renew. They will then request payment from you and process the renewal order.

If you haven’t “ticked” the renewal box then you will need to manually order a renewal license from the Portal URL: https://www.dictation-portal.com/
Your Dealer will then request payment from you and process the renewal order.


Action Required:
If you want to keep using the service, contact your Dealer and advise them.

Note: Most Dealers will charge a set-up fee if your license expires and it needs to be reconfigured.

 

Example messages…
Thank you very much for using the Olympus Dictation Delivery Service.

The renewal period has ended and your renewal has been confirmed as shown below.

Renewal Box 'unticked'

Renewal Box was "ticked"

Renew checked: 0 licenses

Renew unchecked: 1 licenses

Original expiration date: 26/06/2019


Renew checked: 1 licenses

Renew unchecked: 0 licenses

Original expiration date: 22/06/2019

New expiration date for the checked licenses: 22/06/2020

Explanation:
Confirmation that a new 12month License has been issued to your account in the portal. 
You will receive this when you upgrade your trial license to a 12month license or adding a new user to your account.

Action Required:
Adding a new user to an existing account... follow the steps provided (see email below) i.e. you will need to install the Dictation App software and input your user name and password.

Migrating a Trial License to a 12month license - login to the portal URL: https://www.dictation-portal.com/ you will be prompted “Do you want to migrate the settings” Select Yes

 

Example message…
DDL Dealer has issued licenses as below.
Type of license issued: Standard
The number of license issued: 1
The license expiration date: 21/05/2020
PO Number: xxx new user
Item Number: ODDS License

To start using your licenses, please take the following steps.
1. Login to the Olympus Dictation Portal.
2. Complete the dictation file delivery setting on Smartphone List in the Olympus Dictation Portal.
3. Download the Olympus Dictation for iPhone/Android app to your smartphones.
4. Enter following information in the fields in the Settings tab of the app to activate the app.
   URL: https://www.dictation-portal.com/
   Smartphone login ID: xxx
   Smartphone password: The password you created
   The e-mail address of the user of each smartphone

Explanation:
This message is automatically generated from the portal. It's simply confirming that your renewal license has been issued by your Provider.

Action required: 
None

 

example message...
DDL Dealer has processed your license renewal order.
Number of renewed license(s):1
These licenses will take effect after the expiry of your existing licence(s).

Account