Terms and Conditions

By using dictation.co.nz or signing up for online customer access, you agree to accept our following Terms and Conditions. Please read them carefully.

If you do not agree to these Terms and Conditions, you are not permitted to use our web site and respectfully request that you now close your browser window.

Rights of use

You have permission to access and use dictation.co.nz provided, that you comply with these Terms and Conditions. If in any way you do not comply or we believe you have infringed in any way, then we reserve the right to cancel your online access.

Access to dictation.co.nz 

Your access to dictation.co.nz is for your personal use only. You must not share this access with any other person or organisation. Please send all requests for additional access for co-workers or team members to info@dictation.co.nz

Username and password

You will need a username and password to gain access to dictation.co.nz. Your email address will be your username and a temporary Login Password will be emailed to you as part of our setup process. We strongly recommend that you update your password when you first login to our site.

Updating your personal information

If any of your personal information changes, you agree to notify us promptly, either by logging into dictation.co.nz and updating your details in your My Account profile, or by contacting us at info@dictation.co.nz


Dictation Distributors Limited owns the copyright for all content on dictation.co.nz.

Customers and Resellers may use images and product information for the purpose of evaluating product for comparison or third-party approval.  Any other reproduction (including by electronic means) in whole or in part, is forbidden without our prior written consent. Please send requests to info@dictation.co.nz

Links to other sites

Links are provided within dictation.co.nz for your information and for ease of access to other Olympus support web sites. We accept no liability for any loss caused as a result of information or opinion contained on these sites.

Linking to dictation.co.nz

If you wish to link to our website, please email us at info@dictation.co.nz

No liability for damage

We will use our best efforts to keep dictation.co.nz free from viruses and errors. However, to the maximum extent permitted by law, we do not accept liability for any damage or loss caused to your computer hardware, software, internet connections or other peripherals as a result of your use of our site.

If you have any complaints about our web site or policies, please contact us at info@dictation.co.nz or call Customer Services on 0800 659 678.

Changes to terms and conditions

We may change these terms and conditions at any time. Each time you use dictation.co.nz you are agreeing to the terms and conditions applicable at that time. A link to these terms and conditions is provided at the bottom of every page on our web site.


The laws of New Zealand apply to these terms and conditions. Any dispute arising in relation to these terms and conditions will be resolved in accordance with New Zealand law.

Consumer Guarantees Act

Under the Consumer Guarantees Act 1993 ('CGA'), you have guaranteed legal rights for goods [and services] you buy.

These are called 'consumer guarantees', and include the following:

  • a guarantee that the goods are of acceptable quality
  • that the goods or services are fit for purposes for which they are purchased
  • that the goods are free from defects, are safe and durable
  • a guarantee that the goods correspond to the description of goods or services which have been purchased.
  • If the goods (or services) we supply do not meet these guarantees, we will meet our obligations under the CGA to provide a remedy.

These guarantees are in addition to the warranty offered by a manufacturer.

The CGA does not apply where the goods have been used in a manner, or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods.

Commercial or Business Use

If you are purchasing goods (or services) for business purposes as defined in sections 2 and 43 of the CGA, you agree that the consumer guarantees provided for in the CGA will not apply to the supply of those goods (or services).

Change of Mind

Please choose carefully as we do not have to provide a refund if you have simply changed your mind. As a wholesale/distributor we do not have the means to sell “second hand” goods and therefore will only consider goods for return if they are in “as New Condition”.  It will be at the discretion of Dictation Distributors as to whether a refund or replacement will be offered.

Goods Damaged in Transit

If your order (the goods) have been damaged in transit by the courier or during its delivery process, you as the addressee must notify both Dictation Distributors and the courier at time of delivery.

We will arrange to have the damaged item(s) returned to us and either repair, replace or refund the purchase price at our discretion.

Contacting us

Please address any questions to Customer Services at info@dictation.co.nz